LibAnswers Social Media Management Tour

LibAnswers Social Media Management Tour

Tuesday, August 16, 2016
Time U.S. ET:
4:40pm - 5:00pm
Talia Richards
Products Covered:
LibAnswers Product Tour

In this session:

Efficiently Manage Your Social Media Presence

In this 20min tour, explore:

  • All Your Social Activity...In One View - Seamlessly integrate your Facebook, Twitter, and Pinterest accounts and view all your activity in one social feed.
    • Each LibAnswers queue comes with one Facebook, Twitter, and Pinterest integration. 
  • Facebook Messenger Integration - Facebook Messenger is one of the most popular social media conversation platforms. Now librarians can respond on FB Messenger directly from the LibChat operator console. 
  • Create & Schedule Posts - Compose Twitter, Facebook, and Pinterest posts right from inside your LibAnswers system.
    • Schedule posts ahead of time so you'll always have social content feeding into your channels...even when you're too busy to create them. 
  • Hashtag Tracking to Keep a Eye on the Convo - Keeping an eye on ALA Annual Conference Hashtag #alaac16? Or hashtag trends that are happening in your local community like #MIT? Or even hashtags on the national or global scale like #BRexit?
    • Add up to five hashtags and all tweets with those hashtags will automatically display in your Social Feed.
  • Reply Directly to the User - Facebook Post or Comment needing your reply? A Twitter Direct Message or Mention in need of your attention?
  • Full Engagement Statistics - Turbo-charged statistics on your social media presence. Engagement, Followers, Activity, Demographics... we've got it all.
Facebook Messenger
Note: This webinar is not an in-depth training session.
For help, please consult our help documentation and/or contact our support team
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Training Session Software

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