A Customer Relationship Management Tool Designed for Libraries
- Customizable to your Needs - Define the user groups with whom you interact and customize the fields for each group.
- Analyze Interaction Data - Customize interaction types relevant to your Library. Analyze the interactions with your users to learn more about their preferred interaction methods and means.
- Profile Pages Organize User Info - For each person or organization you interact with, view all relevant information in one place. Enjoy a holistic view of the depth and quality of your relationships and interactions with users.
- Task and Project Management - Essential for outreach and liaison librarians - create projects and assign tasks to colleagues. Promote collaboration and follow the progress of the library's outreach and project management efforts.
- Extensive Reporting Features - Run, and save, reports on user profiles, user metadata fields, tasks, interactions, and relationships.