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Welcome to LibAnswers: Setting up communication

Welcome to LibAnswers: Setting up communication

Date:
Monday, May 8, 2017
Time U.S. ET:
1:50pm - 2:30pm
Springy:
Greg Sigountos
Products Covered:
LibAnswers
User Level:
Admin Only

We'll Cover:

  • ​How your patrons can use LibAnswers to contact you
  • Creating a question form for a queue
  • How to set up a queue to receive emails
  • Making a question form widget
  • Making a LibChat department
  • Making a LibChat widget

Who Is This Session For?

  • Admin-Level Users Only
  • This session will cover features in LibAnswers v2 only.

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Recommended Help Guide: Setting Up LibAnswers

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