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Welcome to LibAnswers: Creating FAQs

Welcome to LibAnswers: Creating FAQs

Date:
Tuesday, May 9, 2017
Time U.S. ET:
1:00pm - 1:40pm
Springy:
Carrie Williams
Products Covered:
LibAnswers
User Level:
All Users

In this session:

We'll Cover:

  • FAQs and Groups
  • Creating FAQs 
  • Creating FAQs from a ticket
  • Assigning FAQs to a group

 

Who Is This Session For?

  • All account user levels.
  • Anyone who will be using LibAnswers to communicate with patrons.

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Recommended Help Guide: Create & Manage FAQ Entries

Registration has closed.

Training Session Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.