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Virginia DOT: The Road Less Traveled

Virginia DOT: The Road Less Traveled

Date:
Friday, June 23, 2017
Time U.S. ET:
6:00pm - 6:15pm
Springy:
Conferences Springshare
Products Covered:
ALA day1 Guest Speakers
Ken Winter
Ken Winter
Virginia Dept. of Transportation

The Road Less Traveled - One Agency's Quest to Deliver Exceptional Service And "UX" To State Government Employees

We are a small, mostly virtual library attached to the research arm of the Virginia Department of Transportation. As such, we're not the typical Springshare customer. We support about 100 researchers (mostly post-docs and grad students) at the Virginia Transportation Research Council (located at the University of Virginia) but we're trying to support another 5,200 VDOT knowledge workers (mostly engineers) statewide.

This presentation will cover how the VDOT communicates library information, created a mobile-first library website, and stayed in compliance with state security and regulations.