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LibAnswers: Setting Up Your Ticketing System (Queues)

LibAnswers: Setting Up Your Ticketing System (Queues)

Date:
Monday, July 24, 2017
Time U.S. ET:
1:00pm - 1:40pm
Springy:
Michelle Lustig
Products Covered:
LibAnswers
User Level:
Admin Only

In this session:

We'll Cover:

  • ​How your patrons can use LibAnswers to contact you
  • Creating a question form for a queue
  • How to set up a queue to receive emails
  • Making a question form widget
  •  

Who Is This Session For?

  • Admin-Level Users Only
  • This session will cover features in LibAnswers v2 only.

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Recommended Help Guide: Setting Up LibAnswers

Registration has closed.

Training Session Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.