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LibChat: Setting Up Your System

LibChat: Setting Up Your System

Date:
Thursday, October 26, 2017
Time U.S. ET:
1:00pm - 1:40pm
Springy:
Brody Selleck
Products Covered:
LibAnswers
User Level:
Admin Only

Can't make this session?

Previously Recorded Session

In this session:

Learn how to set up your system, chat widgets, review transcriptions and use your statistics. This session is for system admins only. The session right after will cover answering chats.

Learning Outcomes:

  • System Settings
  • Setting Up Chat Widgets
  • Using Transcripts
  • Reviewing Statistics

Recommended Help Guide: Setting up LibChat

Training Session Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.