In this session:
A queue is like a pipeline for managing questions from your patrons. Each queue has its own dedicated communication channels, allowing you to receive questions from different sources. In this session learn how to set up your queues and streamline your ticketing process.
- Integrating Channels.
- Creating a question forms.
- Email settings.
- Creating a widgets.
- Create Macros
This session is intended for: Admins
Products Covered: LibAnswers Queues
Recommended Help Guide: Setting Up LibAnswers
Training Session Software
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