LibAnswers: Setting up FAQ Groups (Admins)

LibAnswers: Setting up FAQ Groups (Admins)

Tuesday, October 24, 2017
Time U.S. ET:
1:00pm - 1:50pm
Michelle Lustig
Products Covered:
User Level:
Admin Only

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Previously Recorded Session

In this session:

Groups are the primary way of organizing your FAQs in LibAnswers. Each system needs to have at least one FAQ group (your "Default" group); however, you can add as many groups as you'd like. You can also have dedicated groups for different branches or campus libraries. Or, if you partner with other departments or organizations, you could have FAQ groups for writing help, tutoring, or career development. Because each group can have its availability settings, you can create both public and internal FAQ groups. 

Learning Objectives:

  • Create a Group ‚ÄčHomepage
  • Customize your FAQ Page - the page people see when they click on an individual question
  • Set up how your search results will display

This session is intended for: Admins

Products Covered: LibAnswers Groups

Recommended Help Guide: Setting Up FAQ Groups

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