In this session:
Groups are the primary way of organizing your FAQs in LibAnswers. Each system needs to have at least one FAQ group (your "Default" group); however, you can add as many groups as you'd like. You can also have dedicated groups for different branches or campus libraries. Or, if you partner with other departments or organizations, you could have FAQ groups for writing help, tutoring, or career development. Because each group can have its availability settings, you can create both public and internal FAQ groups.
- Create a Group Homepage
- Customize your FAQ Page - the page people see when they click on an individual question
- Set up how your search results will display
This session is intended for: Admins
Products Covered: LibAnswers Groups
Recommended Help Guide: Setting Up FAQ Groups
Training Session Software
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