Best Practices for FAQs

Best Practices for FAQs

Tuesday, October 24, 2017
Time U.S. ET:
2:00pm - 2:40pm
Michelle Lustig
Products Covered:
User Level:
All Users

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Previously Recorded Session

In this session:

Learning Objectives:​

  • Build FAQs - by asking and answering the right questions
  • Create FAQs from tickets
  • Review Query Spy data to build additional FAQs
  • Writing for the Web Tips
  • Embedding images with maximum impact
  • Organizing FAQs

This session is intended for: Anyone creating FAQs

Products Covered: LibAnswers 

Recommended Help Guide: Create & Manage FAQ Entries

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