LibAnswers: Cleaning Up Your System

LibAnswers: Cleaning Up Your System

Wednesday, December 13, 2017
Time U.S. ET:
1:00pm - 1:40pm
Michelle Lustig
Products Covered:
User Level:
Admin Only

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Previously Recorded Session

In this session:

Whether you’ve inherited a LibAnswers system and you’re just not sure what’s going on with it, or you’re feeling the need to for a thorough Springy Cleaning, this session is for you!

Learning Objectives:

  • Reviewing FAQs
  • Reviewing Query Spy to track your FAQ usage
  • When to create FAQs
  • Reviewing Your Question Form 
  • Adding Macros to Streamline Workflow

This session is intended for: Admins
Products Covered: LibAnswers 

Recommended Help Guide: Setting Up LibAnswers

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