In this session:
Whether you’ve inherited a LibAnswers system and you’re just not sure what’s going on with it, or you’re feeling the need to for a thorough Springy Cleaning, this session is for you!
- Reviewing FAQs
- Reviewing Query Spy to track your FAQ usage
- When to create FAQs
- Reviewing Your Question Form
- Adding Macros to Streamline Workflow
This session is intended for: Admins
Products Covered: LibAnswers
Recommended Help Guide: Setting Up LibAnswers
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.