In this session:
Learn how to set up your LibChat system, create and staff chat widgets, review transcripts, and use your statistics. The session right after will cover answering chats.
- System Settings
- Setting Up Chat Widgets
- Using Transcripts
- Reviewing Statistics
This session is intended for: Admins
Products covered: LibChat
Recommended Help Guide: Setting up LibChat
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.