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Ready Set LibChat!

Ready Set LibChat!

Date:
Thursday, January 18, 2018
Time U.S. ET:
12:45pm - 1:30pm
Springy:
Michelle Lustig
Products Covered:
LibAnswers
User Level:
Admin Only

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Previously Recorded Session

In this session:

Now that your LibChat system is configured, learn how to navigate the chat operator dashboard, answer chats, create personal canned messages, customize personal chat settings, and more! A separate session covering LibChat set up precedes this one. 

Learning Objectives:

  • Customizing personal chat settings
  • Answering & transferring chats
  • Creating personal canned messages
  • Following up on chats

This session is intended for: All Users

Products Covered: LibAnswers v2

Recommended Help Guide: Setting up LibChat

Training Session Software

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