In this session:
It's More Than Reference Service
It's Customer Service
LibAnswers is a multi-channel communication platform helping you provide the best customer service to your patrons. Join us for a brief overview tour and learn how LibAnswers can help you streamline workflows, exceed customer expectations, and help users at point-of-need - and all from within the comfort of one mobile-friendly tool.
30min Brief Overview Tour Covers:
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.