Libraries deal with a variety of issues – both major and minor – on a daily basis. While incidents are inevitable, poor reporting and response don't have to be with Incident and Issue Tracking. 

Whether you need to keep track of facilities issues, book challenges, behavior issues or anything else, Incident and Issue Tracking will keep you organized. 

We'll cover:

• Setting up the Incident and Issue Tracking module
• Adding a new report as a staff person
• Adding a new report as a patron
• Library Admin reports and tools