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Event Info

User Journeys in LibConnect Pro

Tuesday, January 20, 2026
1:00pm - 2:00pm (Eastern Time - US & Canada) change time zone

About:

In LibConnect Pro, User Journeys are used to automate marketing emails and for other internal processes. Learn how to edit and implement your default user journeys and create new ones that will increase awareness about library services and drive your patrons to take action and engage with your library.

We'll cover:

  • Overview & creating audience segments
  • Editing and activating default user journeys 
  • Creating and editing automated emails
  • Creating a new user journey
  • Creating and using automated SMS messages 
Registration has closed.

Webinar Software

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)