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Event Info

Fast-Track Follow-Ups with Incident & Issue Tracking

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Saturday, June 27, 2026
11:50am - 12:05pm (Eastern Time - US & Canada) change time zone

About:

Managing a library means keeping track of a never-ending stream of issues – big, small, and everything in between. For many libraries, the current approach is some combination of sticky notes, emails, and a healthy dose of hoping for the best. Now libraries can centralize the entire process with Springshare's newest tool – Incident & Issue Tracking. Make time for this session and learn how it can help you streamline communication, track recurring issues, and stay on top of everyday chaos.

Join us at ALA Booth 1729

Time Zones:

  • 10:50am - 11:05am Central / time zone of ALA Conference
  • 11:50am - 12:05pm Eastern Time

Webinar Software

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)