Best Practices for LibChat
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Tuesday, August 4, 2026
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
About:
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat patrons.
We'll cover:
- Personal chat settings
- Best practices for chat widgets
- Best practices during the chat
- Canned messages & screensharing
- Following through with the patron and for staff
Time Zone: Eastern Time - US & Canada (change)
Careershift @ ACSN Conference (Alumni Career Services Network)
When: Monday, July 20 to Wednesday, July 22
Where: Duke University, Durham, NC
Website: myacsn.org/2026-acsn-conference
- From:
- Monday, July 20, 2026
- To:
- Wednesday, July 22, 2026
- Session Type:
- Live at Conference
LibConnect Pro: Making the Most of Custom Fields
Your LibConnect Pro system includes patron field data that has been synced with patron data from your ILS. In addition to those preloaded fields, you also have the option to create and add your own...
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- Date:
- Wednesday, July 22, 2026
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibConnect Pro New session!
- Register!
Getting Started with Incident and Issue Tracking
Libraries deal with a variety of issues – both major and minor – on a daily basis. While incidents are inevitable, poor reporting and response don't have to be with Incident and Issue Tracking....
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- Date:
- Thursday, July 23, 2026
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibStaffer > Incident & Issue Tracking
- Register!
From Library to LMS: Embedding Library Resources in Your Course Pages
Students don't always make it to the library website, but they're constantly inside their courseware tool. What if your library's resources were already there waiting for them?
Join us for a webinar...
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- Date:
- Monday, July 27, 2026
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibApps Admin Essentials
Being a LibApps admin is a powerful position! It's your job to oversee accounts and profiles and set up key integrations for your Springshare tools including LibAuth, your ILS, and the LTI tool, among...
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- Date:
- Tuesday, July 28, 2026
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- Multi-Product
- Register!
Learning Lab: Leveraging Bootstrap 5 to Get the Most Out of Your LibGuides
For many libraries, LibGuides has become the primary platform for delivering content and information to patrons and users. The recent upgrade from Bootstrap 3 CSS framework to Bootstrap 5 introduces a...
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- Date:
- Wednesday, July 29, 2026
- Time:
- 11:00am - 12:00pm
- Session Type:
- Learning Lab
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibWizard: Build a Standalone Tutorial
Standalone tutorials in LibWizard have their own dedicated page to display tutorial content. Many types of content can be added to make learning interactive, including video, GIFs, and more....
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- Date:
- Thursday, July 30, 2026
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibWizard
- Register!
Best Practices for LibChat
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat...
More
- Date:
- Tuesday, August 4, 2026
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat
- Register!
Get Data-Ready for the New Academic Year with LibInsight
The start of the academic year is the best time to set up your data collection, not October when you realize three weeks of gate counts and reference stats are already gone. LibInsight helps you...
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- Date:
- Wednesday, August 5, 2026
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibInsight
- Register!
