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Best Practices for LibChat

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Tuesday, August 4, 2026
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone

About:

Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat patrons. 

We'll cover:

  • Personal chat settings
  • Best practices for chat widgets
  • Best practices during the chat
    • Canned messages & screensharing
  • Following through with the patron and for staff
Registration has closed.

Webinar Software

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)