Skip to Main Content

Event Info

Explore the Personalized Patron Portal

Print the page Add to a Calendar using iCal Share page on Facebook This link opens in a new window Add to Google Calendar This link opens in a new window Share page on Twitter This link opens in a new window
Wednesday, October 14, 2026
11:00am - 11:45am (Eastern Time - US & Canada) change time zone

About:

Join us for a live walkthrough of the Personalized Patron Portal – everything your patrons need, all in one dashboard.

View ILS account activity, including checkouts, holds, and fines. Track upcoming LibCal room bookings, events, and one-on-one appointments. Review recent LibAnswers activity at a glance. And deliver tailored LibGuides, A-Z Lists, and subject liaisons to specific patron types – all while respecting patron privacy.

We'll show you exactly how it works, how it can be personalized for every patron type in your SSO, and how your library can add it to any library website CMS tool. 

This 45-minute webinar will cover:

  • The Grand Tour: A live look at the unified patron dashboard – real-time checkouts, fines, and holds from your ILS; room/event reservations and appointments from LibCal; and support tickets from LibAnswers all in one place.
  • Personalization, Perfected: How to customize the portal for faculty, undergraduate students, and graduate students with custom login messages, relevant LibGuides, subject-specific liaisons – all tailored by audience type.
  • Adding Live Chat/Chatbot: Embed your live LibAnswers LibChat and/or Chatbot widget so students/faculty/staff can ask questions from inside their portal directly.
  • Time for Q&A

Academic Library-Specific Webinar

This webinar is open to all library types, but contains specific examples and use cases for academic libraries.

Registration is required. There are 449 seats available.

Registration & confirmation:

  • Registration for this event closes two hours before start time.
    • Registration closes at 9:00am US Eastern Time.
  • When registering, please use your institution email address and not a Gmail or general email address.
    • Using a general email address may delay your registration and ability to attend this webinar.
  • One hour before the event, you will receive an email with instructions for signing into the event.
    • If you wish to only receive the recording, please disregard this email.
  • Can't attend the live event? Simply register to receive the recording!
    • The recording will be sent a few days after the event.

*By registering for this event, you consent to be contacted by Springshare.

Note: This webinar is not an in-depth training session and is NOT designed for users with LibSites already
For help, please consult our help documentation and/or contact our support team.

Webinar Software

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)