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LibChat: Setting Up Your System

Date:
Thursday, January 18, 2018
Time:
12:00pm - 12:40pm U.S. ET
Springy:
Michelle Lustig
Session type:
Training Session
Location:
LibAnswers Training Room: https://springshare.zoom.us/j/928371807
Products covered:
  LibAnswers  
User Level:
Admin Users  

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Previously Recorded Session

In this session:

Learn how to set up your LibChat system, create and staff chat widgets, review transcripts, and use your statistics. The session immediately following will cover answering chats.

Learning Outcomes:

  • System Settings
  • Setting Up Chat Widgets
  • Using Transcripts
  • Reviewing Statistics

Recommended Help Guide: Setting up LibChat

This session is intended for: Admin Users

Products covered: LibAnswers

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