LibChat: Setting Up Your System
In this session:
Learn how to set up your LibChat system, create and staff chat widgets, review transcripts, and use your statistics. The session immediately following will cover answering chats.
- System Settings
- Setting Up Chat Widgets
- Using Transcripts
- Reviewing Statistics
This session is intended for: Admin Users
Products covered: LibAnswers
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.