Ready Set LibChat!
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Thursday, January 18, 2018
12:45pm - 1:30pm (Eastern Time - US & Canada) change time zone
12:45pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Now that your LibChat system is configured, learn how to navigate the chat operator dashboard, answer chats, create personal canned messages, customize personal chat settings, and more! A separate session covering LibChat set up precedes this one.
Learning Objectives:
- Customizing personal chat settings
- Answering & transferring chats
- Creating personal canned messages
- Following up on chats
Time Zone: Eastern Time - US & Canada (change)
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