In this session:
Learn how your Public Library can use LibAnswers features to better serve your clients. We will look at creating FAQs, tracking user searches, LibAnswers Ticketing system and our chat service. This session will be an overview of these features, all are welcome to attend, you don't need to have a current LibAnswers subscription. If you are interested in setting up a trial, please contact us at firstname.lastname@example.org.
This session is intended for: Admin Users
Products covered: LibAnswers
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.