Event Info

Semester Prep: LibAnswers - Systems Status Management Tool

Monday, September 10, 2018
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone

About:

Have you ever wanted to provide effective online help and FAQs at the point of need? Or keep patrons apprised of your various library systems' current status or upcoming maintenance period? The Systems Status Management tool allows you to do that and more! You're able to solicit and manage ideas and feedback from patrons, regarding your library’s systems.

Learning Objectives:

  • Creating systems help widgets
  • Setting up the Systems Feedback Manager
  • Using the Systems Status Dashboard
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