Semester Prep: LibAnswers - Systems Status Management Tool
In this session:
Have you ever wanted to provide effective online help and FAQs at the point of need? Or keep patrons apprised of your various library systems' current status or upcoming maintenance period? The Systems Status Management tool allows you to do that and more! You're able to solicit and manage ideas and feedback from patrons, regarding your library’s systems.
- Creating systems help widgets
- Setting up the Systems Feedback Manager
- Using the Systems Status Dashboard
This session is intended for: Admin Users
Products covered: LibAnswers
Registration is not required, but is recommended to receive a reminder email and ics file to add to your calendar.
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.