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Semester Prep: LibAnswers - Systems Status Management Tool

Date:
Monday, September 10, 2018
Time:
2:00pm - 3:00pm U.S. ET
Springy:
Carrie Williams
Session type:
Training Session
Location:
LibAnswers Training Room: https://springshare.zoom.us/j/928371807
Products covered:
  LibAnswers  
User Level:
Admin Users  

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Previously Recorded Session

In this session:

Have you ever wanted to provide effective online help and FAQs at the point of need? Or keep patrons apprised of your various library systems' current status or upcoming maintenance period? The Systems Status Management tool allows you to do that and more! You're able to solicit and manage ideas and feedback from patrons, regarding your library’s systems.

Learning Objectives:

  • Creating systems help widgets
  • Setting up the Systems Feedback Manager
  • Using the Systems Status Dashboard

This session is intended for: Admin Users

Products covered: LibAnswers

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