Event Info
Use LibCal Appointments to Book Virtual Help/Reference Sessions
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
About:
With the changes in how we are interacting with patrons, learn how to use LibCal to allow users to book Online Help Sessions with Appointments. We will look at using LibCal's Appointments module to make it easy for your patrons to book one-on-one virtual appointments with you. Whatever your online hosting service is, from Skype to Zoom to Screensharing in LibAnswers, we will look at how to make this service more accessible to your patrons. Some settings that we discuss are Admin only, but all are encouraged to attend.
We'll cover:
- Creating a Virtual Help homepage
- Setting up Categories and Durations
- Sharing your availability
- Customizing your profile and email settings
- Statistics
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Introduction to Patron Point: Managing the User Portal & Dashboard
- Date:
- Thursday, March 28, 2024
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
LibStaffer: Your Go-To Staff Management Solution
- Date:
- Thursday, March 28, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibStaffer Sales Demonstrations
- Register!
Introduction to Patron Point: Patrons, Segments, Email Building & Reporting
- Date:
- Friday, March 29, 2024
- Time:
- 12:00pm - 1:15pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
Save time with LibAnswers Macros and Canned Messages
- Date:
- Monday, April 1, 2024
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers > LibChat LibAnswers
- Register!
Designing LibGuides for Mobile
- Date:
- Tuesday, April 2, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
PLA - Public Library Association Conference (Booth # 501)
- Date:
- Wednesday, April 3, 2024
Show more dates
- Time:
- All Day Event
Enhancing Design with Gallery Boxes in LibGuides
- Date:
- Wednesday, April 3, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Lending Tickets and Museum Passes with LibCal
- Date:
- Wednesday, April 3, 2024
- Time:
- 3:30pm - 3:45pm
- Products Covered:
- Flash Presentation LibCal
Patron Engagement with Patron Point Email Marketing & Automation
- Date:
- Wednesday, April 3, 2024
- Time:
- 4:30pm - 4:45pm
- Products Covered:
- Flash Presentation Patron Point