Event Title

Offering Online Help @ Your Library

Wednesday, August 26, 2020
1:00pm - 2:00pm U.S. ET (UTC -4) convert to my time zone

Event Details


Products Covered:
LibAnswers   LibCal   LibGuides & LibGuides CMS  
User Level:
Admin Users  
Session Type:
Advanced Training Session
Michelle Lustig

Previously Recorded Session


Times have changed and you now have to offer many of your library services virtually. This session will show you how you can use your Springshare tools to offer reference help even if your physical doors are closed.

We'll cover:

  • Creating a Virtual Reference/Support Appointment Landing Page in LibCal
  • Creating Personal Virtual Reference Portal Pages in LibGuides
  • Creating and Embedding LibChat Widgets within Portal Pages
  • Using Screensharing with LibAnswers

Registration is required.

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.