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BEGIN:VEVENT
DTSTART:20230404T130000Z
DTEND:20230404T140000Z
DTSTAMP:20230404T000000Z
SUMMARY:Getting Started with Chatbot for LibAnswers
DESCRIPTION:Chatbot serves as the first point of contact for your online 
 patrons\, guiding them through options\, and passing them on to a resource 
 or staff member as needed. Chatbot can route patron questions to specific 
 chat departments\, prompt your user to create a new LibAnswers ticket\, 
 execute a LibGuides or LibAnswers search\, or even direct them to a LibCal 
 resource or LibWizard form. Chatbot can be used whether or not your library 
 currently uses live chat operators. \n\nLearn how to set up Chatbot for 
 your site!\n\nWe'll cover: \n\n\n	Getting to know Chatbot for 
 LibAnswers\n	Setting up a flow\n	Using the question bank\n	Applying a flow 
 to a chat widget\n
LOCATION:Build It
ORGANIZER;CN="Jen Forgit":MAILTO:jforgit@springshare.com
CATEGORIES:Early Bird/EU Opt Time, LibChat, New session!
CONTACT;CN="Jen Forgit":MAILTO:jforgit@springshare.com
STATUS:CONFIRMED
UID:LibCal-10506284
URL:https://calendar.springshare.com/event/10506284
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