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BEGIN:VEVENT
DTSTART:20250415T150000Z
DTEND:20250415T155000Z
DTSTAMP:20250415T000000Z
SUMMARY:Understanding your Data in LibAnswers
DESCRIPTION:While you are answering tickets\, chatting with patrons\, 
 creating FAQS\, and entering Reference Analytics transactions\, LibAnswers 
 is keeping stats! Join us to review where you can find all of these stats 
 and how to use them to improve service to your patrons. \n\nWe'll 
 cover:\n\n\n	Analyzing Ticket statistics\n	Analyzing LibChat 
 statistics\n	Analyzing FAQ statistics\n	How stats can help improve your 
 service!\n
LOCATION:Get Notification of Event Recording\, Advance Your Skills
ORGANIZER;CN="Cate Cebrowski":MAILTO:ccebrowski@springshare.com
CATEGORIES:LibAnswers, LibChat
CONTACT;CN="Cate Cebrowski":MAILTO:ccebrowski@springshare.com
STATUS:CONFIRMED
UID:LibCal-14280116
URL:https://calendar.springshare.com/event/14280116
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