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BEGIN:VEVENT
DTSTART;VALUE=DATE:20251016
DTSTAMP:20251016T000000Z
SUMMARY:Library Journal Directors' Summit
DESCRIPTION:When: Thursday\, October 16 - Friday\, October 17\n\nWhere: 
 Denver Public Library in Denver\, CO\n\nWebsite: 
 libraryjournal.com/event/lj-directors-summit-2025\n\n\nBeyond the Desk: 
 Guiding Patrons Every Step of the Journey\n\nIndustry Spotlight Session by 
 Springy Talia\n\nDate/Time: Thursday\, October 16\, 3:15pm - 3:25pm MT 
 (local time)\n\nPicture this: A new parent searches online for story time\, 
 a teen discovers your makerspace on Instagram\, and a retiree books a 
 genealogy workshop from home – and all three walk through your doors 
 feeling welcomed and connected.\n\nThis session explores the patron journey 
 from that first interaction to their return visit\, highlighting how 
 libraries can create seamless\, human-centered experiences at every step 
 – online\, on the go\, and beyond the desk – without adding more work 
 for staff.\n
ORGANIZER;CN="Corinne Coveney":MAILTO:ccoveney@springshare.com
CATEGORIES:
CONTACT;CN="Corinne Coveney":MAILTO:ccoveney@springshare.com
STATUS:CONFIRMED
UID:LibCal-15035844
URL:https://calendar.springshare.com/event/15035844
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