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METHOD:PUBLISH
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X-PUBLISHED-TTL:PT15M
BEGIN:VEVENT
DTSTART:20250925T180000Z
DTEND:20250925T190000Z
DTSTAMP:20250925T000000Z
SUMMARY:Understanding your LibAnswers Data
DESCRIPTION:\n\nWhile you are answering tickets\, chatting with patrons\, 
 creating FAQS\, and entering Reference Analytics transactions\, LibAnswers 
 is keeping stats! Join us to review where you can find all of these stats 
 and how to use them to improve service to your patrons. \n\nWe'll 
 cover:\n\n\n	Analyzing Ticket statistics\n	Analyzing LibChat 
 statistics\n	Analyzing FAQ statistics\n	How stats can help improve your 
 service!\n
LOCATION:Get Notification of Event Recording\, Fundamentals
ORGANIZER;CN="Jen Forgit":MAILTO:jforgit@springshare.com
CATEGORIES:LibAnswers
CONTACT;CN="Jen Forgit":MAILTO:jforgit@springshare.com
STATUS:CONFIRMED
UID:LibCal-15079488
URL:https://calendar.springshare.com/event/15079488
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