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DTSTART:20260123T163000Z
DTEND:20260123T173000Z
DTSTAMP:20260123T000000Z
SUMMARY:Operational Transparency: Making the Hidden Work of Your Library ACTUALLY Visible!
DESCRIPTION:Much of what makes a library thrive happens behind the scenes. 
 Staffing coordination\, incident response\, user-centered website design\, 
 and physical space management are all essential to daily operations\, yet 
 patrons rarely see this work. In this SpringySession\, we’ll explore 
 “operational transparency\,” the practice of making this hidden labor 
 more visible – not for self-promotion\, but to build trust\, streamline 
 communication\, and improve both staff and patron experiences.\n\nDiscover 
 how libraries can design workflows and digital spaces that make the 
 invisible actually visible!\n\nThis 1-hour webinar will 
 cover:\n\n\n	Improved wayfinding with LibMaps to help staff and patrons 
 share a common spatial understanding\n	Incident & Issue Tracking for 
 accountability\, safety\, and staff support\n	Creating a cohesive and 
 transparent public face for your library's ongoing work using LibSites and 
 the Personalized Patron Portal\n	Time for Q&A\n
LOCATION:Product Demo / Sneak Peek
ORGANIZER;CN="Corinne Coveney":MAILTO:ccoveney@springshare.com
CATEGORIES:LibCal > LibMaps, LibSites, Multi-Product
CONTACT;CN="Corinne Coveney":MAILTO:ccoveney@springshare.com
STATUS:CONFIRMED
UID:LibCal-15728906
URL:https://calendar.springshare.com/event/15728906
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