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DTSTART:20260325T150000Z
DTEND:20260325T160000Z
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SUMMARY:Stay in the Loop with Incident and Issue Tracking
DESCRIPTION:Make sure nothing falls through the cracks with Springshare’s 
 newest tool!\n\nLibraries deal with a variety of issues – both major and 
 minor – on a daily basis. While incidents are inevitable\, poor reporting 
 and response don't have to be with Incident and Issue Tracking. This new 
 tool can be utilized to meet both internal and external communication needs 
 by supporting accountability and keeping everyone informed. \n\nThe perfect 
 solution for tracking:\n\n\n	Behavioral issues\n	Facilities 
 problems\n	Technology issues\n	Policy violations\n	Book challenges\n	and 
 more!\n\n\nJoin us to discover the possibilities for leveling up your 
 library's response to every kind of issue.   \n\nThis 1-hour webinar will 
 cover:\n\n\n	Tour of dashboard showing assigned tasks\, incidents\, and 
 analysis reports \n	Overview of internal versus public-facing forms 
 \n	Demonstration of incident cycle – from submission to follow-up 
 tasks\n	Ideas for customizing this tool to meet your library’s 
 needs\n	Time for Q&A\n
LOCATION:Product Demo / Sneak Peek
ORGANIZER;CN="Hannah Nguyen":MAILTO:hnguyen@springshare.com
CATEGORIES:LibStaffer > Incident & Issue Tracking 
CONTACT;CN="Hannah Nguyen":MAILTO:hnguyen@springshare.com
STATUS:CONFIRMED
UID:LibCal-16469453
URL:https://calendar.springshare.com/event/16469453
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