Live Training Sessions

New Box

LibAnswers: Setting Up Your Ticketing System (Queues)

We'll Cover: ​How your patrons can use LibAnswers to contact you Creating a question form for a queue How to set up a queue to receive emails Making a question form widget ​​Who Is This...
Products covered:
LibAnswers
User Level:
Admin Only
Date:
Monday, July 24, 2017
Time:
1:00pm - 1:40pm
Register!

LibAnswers: Answering tickets

We'll Cover: Answering a ticket from email or question form Answering a ticket from SMS Creating Tickets ​Who Is This Session For? All account user levels. Anyone who will be usi...
Products covered:
LibAnswers
User Level:
All Users
Date:
Monday, July 24, 2017
Time:
1:45pm - 2:15pm
Register!

Maximizing Your Database ROI: Analyzing A-Z Usage

Harness the Power of Data & Maximize Your Database ROI More than ever, Library dollars need to be stretched. And with increasing scrutiny and oversight - it's important to ensure that those dollars y...
Products covered:
LibGuides and LibGuides CMS LibInsight Product Tour
Date:
Tuesday, July 25, 2017
Time:
11:30am - 12:00pm
Register!

LibAnswers: Setting up FAQ Groups (Admins)

We'll Cover: Group Types and User Access Page Customization Options FAQ Metadata Options ​Who Is This Session For? Admin-Level Users Only This session will cover features in LibA...
Products covered:
LibAnswers
User Level:
Admin Only
Date:
Tuesday, July 25, 2017
Time:
1:00pm - 1:50pm
Register!

LibAnswers: Creating FAQs

We'll Cover: FAQs and Groups Creating FAQs Creating FAQs from a ticket Assigning FAQs to a group ​Who Is This Session For? All account user levels. Anyone who will be using Li...
Products covered:
LibAnswers
User Level:
All Users
Date:
Tuesday, July 25, 2017
Time:
2:00pm - 2:40pm
Register!

LibCal: Setting up Spaces

We'll Cover: Setting up Locations, Room Categories & Individual Rooms Scheduling room availability Defining booking restrictions Who Is This Session For? Anyone setting up Spaces in...
Products covered:
LibCal
User Level:
Admin
Date:
Wednesday, July 26, 2017
Time:
1:00pm - 1:50pm
Register!

LibCal: Using Spaces

We'll Cover: Working with room reservations Mediating bookings Using the Bookings Explorer Who Is This Session For? Anyone using Spaces inside of LibCal v2. All account user levels. ...
Products covered:
LibCal
User Level:
Admin, All Users
Date:
Wednesday, July 26, 2017
Time:
1:55pm - 2:30pm
Register!

Social Media in LibAnswers and LibGuides

Learn how to integrate Social Media into LibAnswers and LibGuides Use LibAnswers to effortlessly manage your library's entire social media presence. Monitor and respond to patron conversat...
Products covered:
Cross Product Sessions LibAnswers LibGuides and LibGuides CMS
User Level:
Admins
Date:
Thursday, July 27, 2017
Time:
1:00pm - 2:15pm
Register!

LibGuides: Widgets Gone Wild

This session will focus on how to get the most out of your LibGuides Widgets. Learn how best to use them within LibGuides and other Springy Products. In this session you will create widgets for: Comple...
Products covered:
LibGuides and LibGuides CMS
User Level:
All Users
Date:
Wednesday, August 2, 2017
Time:
1:00pm - 2:00pm
Register!

Migrating to LibGuidesv2

Are you ready to migrate your LibGuides site to v2? Are you in the midst of your migration work and looking for some clarity on certain aspects of it? Or have you already migrated your content, but still ha...
Products covered:
LibGuides and LibGuides CMS
User Level:
Migration Manager Only (Admin Level)
Date:
Thursday, August 3, 2017
Time:
11:30am - 12:30pm
Register!

Links

 Time Zone Conversion

All trainings are listed in US Eastern Time. Use USA - New York as the time to convert from.

 Suggest a Session

Ever had an idea for a training session? Let us know!

 Recorded Training

Not able to attend a live session? View a recording of training sessions at any time.

 What session is right for me?

Check User Level listing for Admin or All Users.

 Connecting to a Training Session

See troubleshooting information.

Conferences

 

Live Training Trouble Shooting