Event Info

LibAnswers Chatbot is Here!

Wednesday, March 1, 2023
1:00pm - 1:45pm (Eastern Time - US & Canada) change time zone


Say Hello to Chatbot!

Chatbot is coming at the end of February and you'll want to check it out!

Use your Chatbot flows to:

  • Gather patron information like their name and email
  • Answer common questions like "What are your hours?" or "How do I renew an item?"
  • Pass requests for more help to your live chat operators or create tickets in your chosen ticket queue for follow up

This 45-minute webinar will cover:

  • Quick overview of Chatbot functionality
  • Sample build of a Chatbot flow
  • Exploration of the Chatbot playground
  • Time for Q&A

Registration & Confirmation:

  • Registration for this event closes two hours before start time.
    • Registration closes at 11:00 am US Eastern Time.
  • When registering, please use your institution email address and not a Gmail or general email address.
    • Using a general email address may delay your registration and ability to attend this webinar.
  • One hour before the event, you will receive an email with instructions for signing into the event.
    • If you wish to only receive the recording, please disregard this email.
  • Can't attend the live event? Simply register to receive the recording!
    • The recording will be sent a few days after the event.
Note: This webinar is not an in-depth training session.
For help, please consult our help documentation and/or contact our support team
Registration has closed.