Say Hello to Chatbot!

Chatbot is coming at the end of February and you'll want to check it out!

Use your Chatbot flows to:

• Gather patron information like their name and email
• Answer common questions like "What are your hours?" or "How do I renew an item?"
• Pass requests for more help to your live chat operators or create tickets in your chosen ticket queue for follow up

This 45-minute webinar will cover:

• Quick overview of Chatbot functionality
• Sample build of a Chatbot flow
• Exploration of the Chatbot playground
• Time for Q&A

Registration & Confirmation:

• Registration for this event closes two hours before start time.
  • Registration closes at 1:00 pm US Eastern Time.
• When registering, please use your institution email address and not a Gmail or general email address.
  • Using a general email address may delay your registration and ability to attend this webinar.
• One hour before the event, you will receive an email with instructions for signing into the event.
  • If you wish to only receive the recording, please disregard this email.
• Can't attend the live event? Simply register to receive the recording!
  • The recording will be sent a few days after the event.