Event Info
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Saturday, June 24, 2023
11:15am - 11:30am (Eastern Time - US & Canada) change time zone
11:15am - 11:30am (Eastern Time - US & Canada) change time zone
About:
Time Zones:
- 11:15am - 11:30am Eastern Time
- 10:15am - 10:30am Central Time / Timezone of ALA Conference
Chatbot is here to help lighten the load on your chat operators by being the first point of contact for patrons.
- Use our chatbot flows to gather patron information like their name and email, or to provide folks with a selection of FAQs to answer common questions like: “What are your hours?” or “How do I renew an item?“.
- If patrons need more help, chatbot will be able to pass those requests over to your live chat operators, or create tickets in your chosen ticket queue for follow up.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
ELUNA Annual Meeting
Springy Talia in Attendance.
Date: May 14 - 17
Location: Minneapolis, MN
- Date:
- Tuesday, May 14, 2024
Show more dates
- Time:
- All Day Event
¿Qué le dicen sus usuarios? Estadísticas en LibGuides
Puede aprender mucho sobre lo que hacen y necesitan sus usuarios a través de las estadísticas de LibGuides. En esta sesión, veremos el módulo de estadísticas actualizado para la nueva página de base...
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- Date:
- Tuesday, May 14, 2024
- Time:
- 11:00am - 11:45am
- User Type/Language:
- En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
Breaking the Mold: Marketing and Outreach for Patron-Centric Libraries
Join us for a LibraryWorks webinar!
Modern libraries are community hubs that offer valuable programs, resources, and spaces that uniquely reflect the diverse populations they serve. Despite dynamic...
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- Date:
- Tuesday, May 14, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- Multi-Product
ELUNA Annual Meeting
Springy Talia in Attendance.
Date: May 14 - 17
Location: Minneapolis, MN
- Date:
- Wednesday, May 15, 2024
Show more dates
- Time:
- All Day Event
Florida Library Association Annual Conference (Booth 513)
When: May 15 -16
Where: Hilton Doubletree, Orlando, Florida - Booth 513
Website: www.flalib.org/registration
- Date:
- Wednesday, May 15, 2024
Show more dates
- Time:
- All Day Event
Gathering Actionable Reference Statistics
Deep Dive Into Data Webinar Series
Here at Springshare, we're focusing on data analysis this May and June to help you get ready for your new fiscal year decision-making. This webinar series covers...
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- Date:
- Wednesday, May 15, 2024
- Time:
- 1:00pm - 1:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibInsight
- Register!
LibCal: Springy Picks Top Tips & Tricks
Join Springy Jen for top tips on getting the most out of LibCal!
We'll cover:
Setting your personal preferences to make LibCal work better for you (all modules)
Preparing for emergencies and...
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- Date:
- Wednesday, May 15, 2024
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal
- Register!
ELUNA Annual Meeting
Springy Talia in Attendance.
Date: May 14 - 17
Location: Minneapolis, MN
- Date:
- Thursday, May 16, 2024
Show more dates
- Time:
- All Day Event
Florida Library Association Annual Conference (Booth 513)
When: May 15 -16
Where: Hilton Doubletree, Orlando, Florida - Booth 513
Website: www.flalib.org/registration
- Date:
- Thursday, May 16, 2024
Show more dates
- Time:
- All Day Event