Event Info
LibAnswers: Add tasks and due dates to Tickets ✅
11:00am - 11:45am (Eastern Time - US & Canada) change time zone
About:
Are you a checklist person? Tasks are here! We are excited to show you this new feature in LibAnswers. Now, in addition to responding to tickets, you will now be able to assign tasks that are related to a ticket. If you use your ticket queue to manage requests such as ILL requests, reserves, services, or even IT work, LibAnswers now lets you assign specific tasks with due dates.
We'll cover:
- Adding tasks to a ticket
- Viewing and managing your tasks
- ....and more!
Theme: Admin Awesomeness
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
ELUNA Annual Meeting
- Date:
- Thursday, May 16, 2024
Show more dates
- Time:
- All Day Event
Florida Library Association Annual Conference (Booth 513)
- Date:
- Thursday, May 16, 2024
Show more dates
- Time:
- All Day Event
ELUNA Annual Meeting
- Date:
- Friday, May 17, 2024
Show more dates
- Time:
- All Day Event
LibAnswers: Add tasks and due dates to Tickets ✅
- Date:
- Tuesday, May 21, 2024
- Time:
- 11:00am - 11:45am
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibAnswers
- Register!
E-Resource Usage & Cost-Per-Use Analysis
- Date:
- Tuesday, May 21, 2024
- Time:
- 1:00pm - 1:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibInsight
- Register!
Rhode Island Library Association Conference (RILA)
- Date:
- Wednesday, May 22, 2024
Show more dates
- Time:
- All Day Event
Introduction to LibCal
- Date:
- Wednesday, May 22, 2024
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibCal
- Register!
Guest Presentation: Enhancing Library Access - Using Video Chat for Library Card Registration
- Date:
- Wednesday, May 22, 2024
- Time:
- 1:00pm - 1:30pm
- Session Type:
- Guest Presenter
- Products Covered:
- LibAnswers > LibChat
- Register!
Springshare Products Overview for Bibliomation, Inc.
- Date:
- Wednesday, May 22, 2024
- Time:
- 1:00pm - 2:00pm
- Products Covered:
- Multi-Product
- Register!