Event Info

Springy Cleaning for LibAnswers FAQs

Wednesday, July 10, 2024
1:00pm - 1:45pm (Eastern Time - US & Canada) change time zone


Frequently asked questions can help ensure that your students and library patrons have access to the information they need. Summer is a great time to update your FAQs and make sure that everything is accurate, relevant, and helpful!

We'll cover: 

  • Using the FAQ Knowledge Base to check for low usage or outdated information
  • Using the Query Analyzer
  • Best practices for creating, editing, and publishing FAQs
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