Event Info

Gathering Actionable Reference Statistics
1:00pm - 1:45pm (Eastern Time - US & Canada) change time zone
About:
Deep Dive Into Data Webinar Series
Here at Springshare, we're focusing on data analysis this May and June to help you get ready for your new fiscal year decision-making. This webinar series covers features of LibInsight that help you make data-driven decisions.
Webinar #2: Is What You're Collecting Actually Working For You?
Not all reference questions are equal in terms of difficulty, time spent in answering, or resources covered. Use LibInsight to collect just as much reference transaction data as you need to help you make data-driven decisions about staffing levels, collection development, and more.
We'll cover:
- Granular Individual Transactions - Collect metadata about individual transactions that help make up the big picture of your reference services.
- Collect Aggregate Reference Data - Record just the numbers of questions, chats, and more.
- LibAnswers Integration - Connect LibInsight to your LibAnswers system and automatically retrieve reference data.
For help, please consult our help documentation and/or contact our support team.
*By registering for this event, you consent to be contacted by Springshare.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
SpringyCamp for Public Libraries
- Date:
- Wednesday, October 1, 2025
- Time:
- 12:00pm - 3:30pm
- Session Type:
- Special Event
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- Multi-Product
Customizing LibGuides Templates
- Date:
- Tuesday, October 7, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Welcome to the Springyverse!
- Date:
- Wednesday, October 8, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users
- Products Covered:
- Multi-Product
- Register!
Text messages for hold pickups, overdue items, and more with Patron Point
- Date:
- Thursday, October 9, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- New session! Patron Point
- Register!
Best Practices for LibChat
- Date:
- Thursday, October 16, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Getting to Know LibConnect Pro
- Date:
- Tuesday, October 21, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
- Products Covered:
- LibConnect Pro New session!
- Register!
Building Your First LibGuide - Side Nav
- Date:
- Wednesday, October 22, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Training Tidbit: Search and Replace
- Date:
- Thursday, October 23, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!