Best Practices for Chatbot
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Wednesday, March 12, 2025
9:00am - 9:40am (Eastern Time - US & Canada) change time zone
9:00am - 9:40am (Eastern Time - US & Canada) change time zone
About:
Chatbot in LibAnswers can help you answer your patrons’ basic questions while directing them to personal help when needed. You can create a single chatbot, or make new chatbots for different uses! Whether you use them when your staff is online or offline, we’ve got tips and tricks for making your chatbots as effective as possible.
We’ll cover:
- Reviewing chatbot types, placement, and timing
- Creating effective flows
- Customizing chatbot images
- Using chatbot statistics to improve your service
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Massachusetts Library Association Annual Conference - Booth #23
When: Monday, May 19 - Tuesday, May 20
Where: Sea Crest Beach Resort in North Falmouth, MA
Website: masslib.org/conference.html
- From:
- Monday, May 19, 2025
- To:
- Tuesday, May 20, 2025
- Session Type:
- Live @Conference
Vermont Library Association Annual Conference
When: Monday, May 19
Where: Killington Grand Resort Hotel and Conference Center in Killington, VT
Website: vermontlibraries.org/conference
- Date:
- Monday, May 19, 2025
- Time:
- All Day Event
- Session Type:
- Live @Conference
Training Tidbit: LibApps Domains and Certificates
Are you considering moving to or switching your custom domain? Not sure how security certificates work? Join us for a 20 minute mini-session as we look at customizing domains and certificates in...
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- Date:
- Tuesday, May 20, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Multi-Product
- Register!
Rhode Island Library Association Annual Conference
When: Wednesday, May 21 - Thursday, May 22
Where: University of Rhode Island in Kingston, RI
Website: rilibraries.org/2025-Annual-Conference
- From:
- Wednesday, May 21, 2025
- To:
- Thursday, May 22, 2025
- Session Type:
- Live @Conference
Create an Annual Report with LibInsight
Regardless of when your academic or fiscal year ends, it's always a good time to think about your next annual report. With LibInsight you can create a visual display of your library's circulation,...
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- Date:
- Wednesday, May 21, 2025
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
Springshare Answers Your Questions About LibAnswers
At Springshare, we answer LOTS of questions about LibAnswers on a daily basis. From chats to stats, FAQs to page views, you'll learn the answers to Springshare customers' most frequently asked...
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- Date:
- Thursday, May 22, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers
- Register!
New Jersey Library Association Annual Conference
When: Wednesday, May 28 - Friday, May 30
Where: Harrah's Casino in Atlantic City, NJ
Website: njla.org/conference
- From:
- Wednesday, May 28, 2025
- To:
- Friday, May 30, 2025
- Session Type:
- Live @Conference
Implementing LibAuth in LibAnswers, LibCal, and LibGuides
LibAuth is a standard part of Springshare's tools that allows you to securely integrate your institution's authentication system with LibApps. In this session, we will go over the basics of setting up...
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- Date:
- Wednesday, May 28, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Subjects & Tags: Help your Patrons find your LibGuides
Subjects and tags are simple but powerful tools in your LibGuides site. In this session, we'll discuss how to make the most of subjects and tags so your patrons can more easily find your fabulous...
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- Date:
- Thursday, May 29, 2025
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
