Event Info

Best Practices for FAQs

Wednesday, January 17, 2018
12:30pm - 1:00pm (Eastern Time - US & Canada) change time zone

About:

FAQs are public, searchable frequently asked questions that you want to share with your library community. In this session, we'll discuss how to create FAQs, what FAQs you'll want to create, and strategies for organization.

Learning Objectives:​

  • Creating FAQs & developing an internal workflow
  • Adding the right metadata to make them searchable
  • Techniques and images to make your FAQs engaging
  • Exploring the LibAnswers Community for Inspiration and Design Ideas
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