Best Practices for FAQs
In this session:
FAQs are public, searchable frequently asked questions that you want to share with your library community. In this session, we'll discuss how to create FAQs, what FAQs you'll want to create, and strategies for organization.
- Creating FAQs & developing an internal workflow
- Adding the right metadata to make them searchable
- Techniques and images to make your FAQs engaging
- Exploring the LibAnswers Community for Inspiration and Design Ideas
Recommended Help Guide: Create & Manage FAQ Entries
This session is intended for: All Users
Products covered: LibAnswers
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.