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Ready Set LibChat - with New Dashboard!

Date:
Thursday, July 12, 2018
Time:
2:00pm - 3:00pm U.S. ET
Springy:
Michelle Lustig
Session type:
Training Session
Location:
LibAnswers Training Room: https://springshare.zoom.us/j/928371807
Products covered:
  LibAnswers  
User Level:
All Users  

Can't make this session?

Previously Recorded Session

In this session:

Check out the lastest LibChat features and learn how to set up your LibChat system, create and staff chat widgets, review transcripts, and use your statistics. This session includes some training tips for you to share with your staff. Show them how to set up personal LibChat settings, such as nicknames and canned messages.

Learning Outcomes:

  • New Features
  • System Settings
  • Personal Settings
  • Creating Canned Messages
  • Setting Up Chat Widgets​
  • Answering & transferring chats
  • Using the Iframe chat feature
  • Reviewing Transcripts and Statistics

This session is intended for: All Users

Products covered: LibAnswers

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