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LibCRM: A CRM for Outreach & Liaison Librarians

Date:
Saturday, January 26, 2019
Time:
2:30pm - 2:45pm U.S. ET
Springy:
Talia Richards
Session type:
Sneak Peek / Product Tour
Location:
ALA-Midwinter, Seattle: Booth 1004
Products covered:
  Flash Presentation     LibCRM  
User Level:
All Users  

In this session:

LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.

We'll cover:

  • Tracking relationships and interactions with faculty, students, staff, and partners.
  • Assigning tasks, running activity reports, reviewing a full history of interactions.
  • Ideas on customizing the library experience and services for your users based on the history of previous interactions.

This session is intended for: All Users

Products covered: Flash Presentation, LibCRM

Training Session Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.