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Training Tidbit: Fort Vancouver Regional Library - LibAnswers Queues and FAQs in a Public Library Setting

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Monday, January 28, 2019
11:00am - 11:15am (Eastern Time - US & Canada) change time zone

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Fort Vancouver Regional Library Ask a Librarian

LibAnswers Queues and FAQs in a Public Library Setting

While LibAnswers can be used for answer patron questions, the sky is really the limit in how you use it to manage patron communication. Learn how Fort Vancouver Regional Library customized queues for Reading Suggestions, Proctoring, and Technology Assistance services, and see how they use FAQs to proactively address trends in patron questions.

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Time Zone: Eastern Time - US & Canada (change)