Training Tidbit: Fort Vancouver Regional Library - LibAnswers Queues and FAQs in a Public Library Setting
In this session:
LibAnswers Queues and FAQs in a Public Library Setting
While LibAnswers can be used for answer patron questions, the sky is really the limit in how you use it to manage patron communication. Learn how Fort Vancouver Regional Library customized queues for Reading Suggestions, Proctoring, and Technology Assistance services, and see how they use FAQs to proactively address trends in patron questions.
This session is intended for: All Users
Products covered: LibAnswers, Training Tidbit
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