LibCRM: A CRM for Outreach & Liaison Librarians
3:00pm - 3:10pm (Eastern Time - US & Canada) change time zone
- Products Covered:
- ALA 2023 - Booth #1525
- Session Type:
- Product Demo / Sneak Peek
- Talia Richards-Resendes
LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.
- Tracking relationships and interactions with faculty, students, staff, and partners.
- Assigning tasks, running activity reports, reviewing a full history of interactions.
- Ideas on customizing the library experience and services for your users based on the history of previous interactions.
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.