LibChat for Staff
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Thursday, July 11, 2019
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
About:
Once your LibChat system is configured, learn how to navigate the chat operator dashboard, answer chats, create personal canned messages, customize personal chat settings, and more! A separate session covering LibChat set up and admin functions is available; this session is aimed at chat operators.
Learning Objectives:
- Customizing personal chat settings
- Answering & transferring chats
- Screensharing with patrons
- Creating personal canned messages
- Following up on chats
Time Zone: Eastern Time - US & Canada (change)
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- Date:
- Tuesday, May 13, 2025
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- Multi-Product
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- Date:
- Tuesday, May 13, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
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When: Wednesday, May 14 - Thursday, May 15
Where: Hilton Doubletree Seaworld in Orlando, FL
Website: flalib.glueup.com/event/fla-2025-annual-conference-130355/
- From:
- Wednesday, May 14, 2025
- To:
- Thursday, May 15, 2025
- Session Type:
- Live @Conference
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- Date:
- Wednesday, May 14, 2025
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
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- Date:
- Thursday, May 15, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibCal
- Register!
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When: Monday, May 19 - Tuesday, May 20
Where: Sea Crest Beach Resort in North Falmouth, MA
Website: masslib.org/conference.html
- From:
- Monday, May 19, 2025
- To:
- Tuesday, May 20, 2025
- Session Type:
- Live @Conference
Vermont Library Association Annual Conference
When: Monday, May 19
Where: Killington Grand Resort Hotel and Conference Center in Killington, VT
Website: vermontlibraries.org/conference
- Date:
- Monday, May 19, 2025
- Time:
- All Day Event
- Session Type:
- Live @Conference
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- Date:
- Tuesday, May 20, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Multi-Product
- Register!
Rhode Island Library Association Annual Conference
When: Wednesday, May 21 - Thursday, May 22
Where: University of Rhode Island in Kingston, RI
Website: rilibraries.org/conference2025
- From:
- Wednesday, May 21, 2025
- To:
- Thursday, May 22, 2025
- Session Type:
- Live @Conference
