Event Info

LibChat for Staff

Thursday, July 11, 2019
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone


Once your LibChat system is configured, learn how to navigate the chat operator dashboard, answer chats, create personal canned messages, customize personal chat settings, and more! A separate session covering LibChat set up and admin functions is available; this session is aimed at chat operators. 

Learning Objectives:

  • Customizing personal chat settings
  • Answering & transferring chats
  • Screensharing with patrons
  • Creating personal canned messages
  • Following up on chats
Registration has closed.

Can't make this session?

Previously Recorded Session