Once your LibChat system is configured, learn how to navigate the chat operator dashboard, answer chats, create personal canned messages, customize personal chat settings, and more! A separate session covering LibChat set up and admin functions is available; this session is aimed at chat operators.
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
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To use this platform, the system writes one or more cookies in your browser. These cookies are not shared with any third parties. In addition, your IP address and browser information is stored in server logs and used to generate anonymized usage statistics. Your institution uses these statistics to gauge the use of library content, and the information is not shared with any third parties.
