Using LibAnswers to Manage eResource Tickets (Kelly Smith, Eastern Kentucky University)
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Saturday, June 22, 2019
10:00am - 10:20am (Eastern Time - US & Canada) change time zone
10:00am - 10:20am (Eastern Time - US & Canada) change time zone
About:
This event will be streamed via Facebook Live!
Kelly Smith, Coordinator of Collections & Discovery
Eastern Kentucky University
@kelly_smith72
At Eastern Kentucky University, LibAnswers is used not just as a valuable chat reference tool, but it is also used to help manage electronic resources. Learn how to use tickets to track renewals, troubleshoot problems, communicate across library departments, and more. Find out how this approach can also help with training new employees and analyzing collection and service needs.
Time Zone: Eastern Time - US & Canada (change)
Setting Up LibCal Hours, Exceptions, Holidays and more!
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- Time:
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- LibCal
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Why...
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- Time:
- 12:00pm - 12:40pm
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- Admin Account Level Users Regular Level Users
- Products Covered:
- LibApps New session!
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CareerShift @ SoACE Annual Conference (Southern Association of Colleges and Employers)
When: Wednesday, December 10 - Thursday, December 11
Where: Omni Nashville Hotel in Nashville, TN
Website: soace.org/2025-conference
- From:
- Wednesday, December 10, 2025
- To:
- Thursday, December 11, 2025
CareerShift @ MPACE Annual Conference (Mountain Pacific Association of Colleges and Employers)
When: Wednesday, December 10 - Friday, December 12
Where: Park MGM in Las Vegas, NV
Website: sites.google.com/mpace.org/mpace2025annualconference
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- Wednesday, December 10, 2025
- To:
- Friday, December 12, 2025
Springy Cleaning for LibGuides
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- Date:
- Wednesday, December 10, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
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- Date:
- Thursday, December 11, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibSites
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Thursday, December 11, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
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Forms and Landing Pages in LibConnect Pro
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- Date:
- Tuesday, December 16, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
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What Your Patrons are Telling You: Statistics in LibGuides
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- Date:
- Wednesday, December 17, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
