Using LibAnswers to Manage eResource Tickets (Kelly Smith, Eastern Kentucky University)
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Saturday, June 22, 2019
10:00am - 10:20am (Eastern Time - US & Canada) change time zone
10:00am - 10:20am (Eastern Time - US & Canada) change time zone
About:
This event will be streamed via Facebook Live!
Kelly Smith, Coordinator of Collections & Discovery
Eastern Kentucky University
@kelly_smith72
At Eastern Kentucky University, LibAnswers is used not just as a valuable chat reference tool, but it is also used to help manage electronic resources. Learn how to use tickets to track renewals, troubleshoot problems, communicate across library departments, and more. Find out how this approach can also help with training new employees and analyzing collection and service needs.
Time Zone: Eastern Time - US & Canada (change)
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- Date:
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- 1:30pm - 2:00pm
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- Admin Account Level Users
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- Time:
- 1:00pm - 2:00pm
- Products Covered:
- Multi-Product
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- Time:
- 2:00pm - 2:30pm
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- Date:
- Wednesday, December 13, 2023
- Time:
- 10:30am - 11:15am
- User Type/Language:
- Beginner Users Advanced Users
- Products Covered:
- LibAnswers
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- Date:
- Wednesday, December 13, 2023
- Time:
- 1:30pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers New Session!
- Register!
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- Time:
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- Beginner Users
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- LibGuides & LibGuides CMS
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- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
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