LibAnswers is your multi-channel communication platform that empower you to assist your patrons where they are (Facebook, Twitter, SMS, Chat) on every device.
We'll Cover:
All Components of LibAnswers:
FAQ Builder
Real-time LibChat
Twitter / Facebook / Pinterest Integration
Helpdesk Platform w/ Universal Inbox
A Tour of Facebook Messenger Live Integration
Important Note:
QuestionPoint Clients - Depending upon your service agreement with QuestionPoint, you may or may not have access to all LibAnswers Platform features.
Registration has closed.
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Privacy Statement
To use this platform, the system writes one or more cookies in your browser. These cookies are not shared with any third parties. In addition, your IP address and browser information is stored in server logs and used to generate anonymized usage statistics. Your institution uses these statistics to gauge the use of library content, and the information is not shared with any third parties.
