Event Title

LibAnswers: General Overview
Sunday, June 23, 2019
1:00pm - 1:15pm (Eastern Time - US & Canada) change time zone
1:00pm - 1:15pm (Eastern Time - US & Canada) change time zone
Event Details
Details
- Products Covered:
- LibAnswers
- Location:
- ALA 2022: Booth #2639
- Session Type:
- Live @Conference
- Springy:
- Talia Richards-Resendes
About:
Be Where They Are... On EVERY Device
LibAnswers is your multi-channel communication platform that empower you to assist your patrons where they are (Facebook, Twitter, SMS, Chat) on every device.
We'll Cover:
- All Components of LibAnswers:
- FAQ Builder
- Real-time LibChat
- Twitter / Facebook / Pinterest Integration
- Helpdesk Platform w/ Universal Inbox
- A Tour of Facebook Messenger Live Integration
Important Note:
- QuestionPoint Clients - Depending upon your service agreement with QuestionPoint, you may or may not have access to all LibAnswers Platform features.
Registration has closed.
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.