Event Info
LibAnswers: General Overview
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Sunday, June 23, 2019
1:00pm - 1:15pm (Eastern Time - US & Canada) change time zone
1:00pm - 1:15pm (Eastern Time - US & Canada) change time zone
About:
Be Where They Are... On EVERY Device
LibAnswers is your multi-channel communication platform that empower you to assist your patrons where they are (Facebook, Twitter, SMS, Chat) on every device.
We'll Cover:
- All Components of LibAnswers:
- FAQ Builder
- Real-time LibChat
- Twitter / Facebook / Pinterest Integration
- Helpdesk Platform w/ Universal Inbox
- A Tour of Facebook Messenger Live Integration
Important Note:
- QuestionPoint Clients - Depending upon your service agreement with QuestionPoint, you may or may not have access to all LibAnswers Platform features.
Registration has closed.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Lending Hub Webinar for Public Libraries
Please register with your organization email.
LibCal's add-on Lending Hub module expands LibCal's functionality, making it simple to create and manage Library of Things collections, as well as...
More
- Date:
- Monday, November 25, 2024
- Time:
- 10:00am - 10:45am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
Best Practices for Images and Gallery Boxes
Enhance your LibGuides with images in rich text and with gallery boxes. Images are an important part of your guides, so it's important to choose the right image size and file type. Learn all about...
More
- Date:
- Monday, November 25, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Tuesday, December 3, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Lending Hub Webinar for Public Libraries
Please register with your organization email.
LibCal's add-on Lending Hub module expands LibCal's functionality, making it simple to create and manage Library of Things collections, as well as...
More
- Date:
- Wednesday, December 4, 2024
- Time:
- 2:00pm - 2:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
LibCal Basics: Creating & Managing Events
Planning something exciting at your library? Share your library events and manage registrations with LibCal's Event Calendars.
We'll cover:
Creating & publishing events
Adding & managing...
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- Date:
- Wednesday, December 4, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
LibInsight Full: E-Resource Datasets with COUNTER 5
Want to learn more about using LibInsight to track usage of electronic resources using COUNTER 5? Join us for this session for LibInsight full, when w'll discuss creating datasets and electronic...
More
- Date:
- Thursday, December 5, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
LibCal & Lending Hub Webinar for Public Libraries
This session is for Public Libraries only. Please register with your organization email.
Calendars, Spaces, & Appointments - oh my! LibCal makes common library activities like managing events,...
More
- Date:
- Friday, December 6, 2024
- Time:
- 9:00am - 9:45am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
Lending Hub Webinar for Public Libraries
Please register with your organization email.
LibCal's add-on Lending Hub module expands LibCal's functionality, making it simple to create and manage Library of Things collections, as well as...
More
- Date:
- Monday, December 9, 2024
- Time:
- 10:00am - 10:45am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
Keep your patrons updated: The System Status Management Tool
The System Status Management (SSM) tool in LibAnswers helps you to provide staff and patrons with status updates about your various systems and services. Through the System Status Dashboard, you can...
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- Date:
- Tuesday, December 10, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!