Event Info
24/7 Chat - Join the LibAnswers Community (Streamed Live on Facebook)
10:30am - 10:45am (Eastern Time - US & Canada) change time zone
About:
This event will be streamed via Facebook Live!
The LibAnswers Cooperative Live on Feb 28, 2020
The LibAnswers 24/7 Cooperative allows librarians across multiple LibAnswers systems to provide collaborative chat reference. Librarians answer patron chats on behalf of all member libraries within the cooperative.This means, all of your patrons can get library help, even when your physical doors are closed.
The 24/7 Cooperative is staffed by contributing member libraries and dedicated Springshare MLIS reference librarians.
We'll Cover:
- Service Levels - Contribute to the 24/7 Cooperative, or not; choose coverage for nights and/or weekends only; or choose coverage for select time-periods... we've got lots of service options available.
- Options to Create a Local Cooperative - Are there a few libraries in your consortium? Consider joining together and creating a local cooperative. Chats default to the local library first, then roll's up to the local cooperative, and finally the 24/7 Cooperative.
- Cooperative Overview - Includes creation of chat widgets, signing into the 24/7 Cooperative (if contributing hours), answering chats, and more.
- Reportings & Stats - View the types of reports you'll have access to - including how often your patron's chat widgets were answered by the 24/7 Cooperative.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Forms and Surveys for Libraries
- Date:
- Wednesday, January 22, 2025
- Time:
- 2:00pm - 2:45pm
- Session Type:
- Build It
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
E-Reservas en LibGuides
- Date:
- Thursday, January 23, 2025
- Time:
- 10:00am - 11:00am
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
LibLearnX - Booth #312
- From:
- Saturday, January 25, 2025
- To:
- Monday, January 27, 2025
LibCal: Setting Up Tickets and Passes
- Date:
- Monday, January 27, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Increase Engagement with Patron Point
- Date:
- Tuesday, January 28, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
A-Z Database Sublists & Resource Lists
- Date:
- Tuesday, January 28, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Ontario Library Association Super Conference (OLA) - Booth #615
- From:
- Thursday, January 30, 2025
- To:
- Friday, January 31, 2025
LibCal: Tickets and Passes for Regular Level Users
- Date:
- Thursday, January 30, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Training Tidbit: Printable Event Flyers in LibCal
- Date:
- Monday, February 3, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal
- Register!