LibAnswers: General Overview
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Sunday, January 26, 2020
9:30am - 9:45am (Eastern Time - US & Canada) change time zone
9:30am - 9:45am (Eastern Time - US & Canada) change time zone
About:
Be Where They Are... On EVERY Device
LibAnswers is your multi-channel communication platform that empower you to assist your patrons where they are (Facebook, Twitter, SMS, Chat) on every device.
We'll Cover:
- All Components of LibAnswers:
- FAQ Builder
- Real-time LibChat with 24/7 Chat Cooperative Reference
- Twitter / Facebook / Pinterest Integration
- Helpdesk Platform w/ Universal Inbox
- A Tour of Facebook Messenger Live Integration
Time Zone: Eastern Time - US & Canada (change)
Summer Reading Programs for Adults in LibGuides with Events in LibCal
Does your library have a summer reading program for adults? In this session, we'll create a guide to summer reading fun for adults and show you how to create events in LibCal. Then we'll see three...
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- Date:
- Monday, April 29, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Sharing Library News with a LibGuides Blog
The blogs area in LibGuides is all-new! Join us for a one-hour session as we demonstrate how to share your library news and highlight new collections and services. Blogs allow your patrons to...
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- Date:
- Tuesday, April 30, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Get the Best Patron Reach: Using A/B Testing in Patron Point Emails
Take advantage of Patron Point’s pre-built A/B testing capabilities, and help your library optimize content. A/B testing allows users to create multiple versions of the same email to see which...
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- Date:
- Wednesday, May 1, 2024
- Time:
- 12:30pm - 1:00pm
- Session Type:
- Advance Your Skills
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
LibAnswers: Springy Picks Top Tips & Tricks
Join Springy Michelle for top tips on getting the most out of LibAnswers. We will talk about tricks for tickets, design tips for FAQs that pop and creating some perfect personal settings and...
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- Date:
- Wednesday, May 1, 2024
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
Make your Summer Reading Guide Interactive!
Your Summer Reading LibGuide may be just about ready to go, but how about making it a bit more fun and interactive? Join us for this short session where we will share a few tips and tools to make this...
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- Date:
- Thursday, May 2, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Patron Point: Creating a Segment
Join us for a deep dive into Patron Point Segment Building. Segments are dynamic mailing lists, and they are the key to higher engagement. Learn how to maximize the use of prebuilt segments, build...
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- Date:
- Monday, May 6, 2024
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!
Rebuild a LibGuide: K-12 Library Focus
In this 90-minute workshop, you'll have the opportunity to collaborate with Springy Trainers to revamp one of your existing guides. You’ll provide a guide from your LibGuides site that you would like...
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- Date:
- Tuesday, May 7, 2024
- Time:
- 2:00pm - 3:30pm
- Session Type:
- Workshop
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Rebuild a LibGuide: Public Library Focus
In this 90-minute workshop, you'll have the opportunity to collaborate with Springy Trainers to revamp one of your existing guides. You’ll provide a guide from your LibGuides site that you would...
More
- Date:
- Wednesday, May 8, 2024
- Time:
- 12:00pm - 1:30pm
- Session Type:
- Build It
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Build-a-LibGuide: Voter Resources
It’s election year! In this session, we’ll build a guide that connects your patrons with essential voting information. This session is geared toward public and community college libraries who want to ...
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- Date:
- Thursday, May 9, 2024
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
