Event Title

LibAnswers: General Overview
Sunday, January 26, 2020
9:30am - 9:45am (Eastern Time - US & Canada) change time zone
9:30am - 9:45am (Eastern Time - US & Canada) change time zone
Event Details
Details
- Products Covered:
- Flash Presentation LibAnswers
- Location:
- LibLearnX 2023 - Booth #913
- Session Type:
- Live @Conference
- Springy:
- Talia Richards-Resendes
About:
Be Where They Are... On EVERY Device
LibAnswers is your multi-channel communication platform that empower you to assist your patrons where they are (Facebook, Twitter, SMS, Chat) on every device.
We'll Cover:
- All Components of LibAnswers:
- FAQ Builder
- Real-time LibChat with 24/7 Chat Cooperative Reference
- Twitter / Facebook / Pinterest Integration
- Helpdesk Platform w/ Universal Inbox
- A Tour of Facebook Messenger Live Integration
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.